Terms of Service

Last Updated: October 12, 2026

1. Overview

Welcome to Roselle Pakistan. These Terms of Service govern your use of our website, https://www.rosellepak.store, and the products and services we offer.

Throughout this website, the terms “we,” “us,” and “our” refer to Roselle Pakistan. By accessing our website or purchasing products from us, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using our website.

2. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree not to use our products or website for any unlawful purpose or violate any applicable laws and regulations while using our services.

You must not transmit viruses, malicious code, or any other material that could harm our website, services, or other users.

3. Products and Descriptions

Roselle Pakistan offers ladies' undergarments and intimate apparel.

We make reasonable efforts to display accurate product descriptions, colours, sizes, images, and other product details. However, actual colours may vary slightly depending on your screen and device settings.

Product availability, designs, sizes, and prices may change without prior notice. We reserve the right to discontinue products or limit quantities where reasonably necessary and permitted by law.

4. Pricing and Payments

All product prices and applicable charges will be displayed on our website at the time of purchase.

We reserve the right to correct pricing errors and update prices before an order is accepted. If a material pricing error affects an order already placed, we will contact the customer to discuss an appropriate resolution.

Available payment methods, including cash on delivery or online payment, will be displayed during checkout.

Customers are responsible for providing accurate payment and billing information.

5. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted or dispatched. Orders may be subject to verification, product availability, payment confirmation, and delivery-service availability.

We reserve the right to cancel or decline an order for legitimate reasons, including suspected fraud, incorrect pricing, unavailable products, or inaccurate customer information. If payment has already been collected for a cancelled order, any applicable refund will be processed in accordance with our Return and Refund Policy and applicable law.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes provided on our website or communicated during the ordering process.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Please refer to our Shipping Policy for additional information about delivery charges, estimated delivery times, and shipping procedures.

7. Returns, Exchanges, and Refunds

All return, exchange, and refund requests are governed by our Return and Refund Policy.

Due to the hygienic nature of ladies' undergarments and intimate apparel, certain items may be subject to restrictions on returns or exchanges.

These restrictions do not affect any rights or remedies available to customers under applicable law.

Please review our Return and Refund Policy before placing an order.

8. Customer Information and Privacy

We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy.

Information such as names, phone numbers, delivery addresses, and order details may be collected and used to process orders, arrange delivery, provide customer support, and fulfil legal obligations.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

9. Intellectual Property

All content on this website, including product photographs, descriptions, graphics, logos, branding, and written material, is owned by or licensed to Roselle Pakistan unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.

10. Prohibited Uses

You agree not to use our website to:

• Engage in unlawful, fraudulent, or deceptive activities.

• Submit false or misleading order information.

• Attempt to interfere with the website's security or operation.

• Upload malicious software or harmful code.

• Copy or misuse website content or intellectual property.

• Harass, abuse, or harm other customers or our staff.

We reserve the right to restrict access or take appropriate action in response to violations of these terms, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors and delivery providers.

We do not control third-party websites and are not responsible for their independent content, policies, or services. Your use of third-party services may be subject to their own terms and privacy policies.

Nothing in this section limits any responsibility that cannot legally be excluded.

12. Disclaimer and Limitation of Liability

Our website and services are provided subject to applicable law. We make reasonable efforts to ensure that our website information is accurate and available.

To the extent permitted by law, Roselle Pakistan will not be responsible for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.

Nothing in these Terms of Service excludes or limits liability, consumer rights, or remedies that cannot be excluded or limited under applicable law.

13. Indemnification

You agree not to misuse our website or services. To the extent permitted by applicable law, you may be responsible for losses or reasonable costs directly resulting from your unlawful actions or material breach of these terms.

Nothing in this section limits any rights you may have under applicable law.

14. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of Pakistan, subject to any mandatory consumer protection rights and legal requirements that apply to your transaction.

Any disputes will be handled by the appropriate courts or dispute-resolution bodies with jurisdiction under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.

The latest version will be published on this page with the updated revision date. Your continued use of our website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.

16. Contact Information

If you have any questions about these Terms of Service, please contact us through our official customer support channels.

Business Name: Roselle Pakistan
Website: https://www.rosellepak.store

Thank you for shopping with Roselle Pakistan.